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PROFICIENCY TESTING
More and more businesses recognize the need to market
to and reach the buying power of the Spanish-speaking population in this country.
The need for bilingual employees is on the rise. The ability to measure someone's
language skill isn't always easy. With our Two-Part Proficiency Test (oral and
written), we can help you identify your future and present employees'
language skills.
This Proficiency Test will identify if the
financial professional is:
- Fluent: meaning they
can help customers in any and all situations
- Professional: meaning
that they can assist customers in most day-to-day activities, transactions, etc.
- Minimal: meaning that
they can help customers at a very basic level
- Doesn't Pass: can't help...needs
to learn Spanish in order to assist customers
The Outcome Report will identify the level of proficiency
and make recommendations for participants to move up in their test results.
Please contact Christine Bumgardner at 303-629-6992, or christineb@cftws.org
for more information on how Proficiency Testing can be implemented in your financial
institution.
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